Firm Tech INC

Firm Tech INC ("Firm Tech," "we," "us," or "our") provides AI automation, workflow, marketing, and custom software services to businesses in the United States, UAE, and Pakistan. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

1. Information We Collect

We collect information in the following ways:

Information you submit to us. When you fill out our contact or audit-request form, we collect your name, company, work email, phone number, industry, the area of your business you'd like to automate, and any message you include.
Automatically collected information. Like most websites, our server logs basic technical data such as IP address, browser type, and pages visited, which helps us keep the site secure and diagnose issues.
Local preferences. We store a light/dark theme preference in your browser's local storage. This stays on your device and is never sent to our servers.

2. How We Use Your Information

To respond to your inquiry and follow up about the services you asked about.
To operate, secure, and improve this website.
To meet legal, accounting, and recordkeeping obligations related to any services you engage us for.

We do not sell your personal information, and we do not use it for advertising or third-party marketing.

3. Cookies & Third-Party Services

This site uses a session cookie required for basic functionality and, for our team, secure sign-in to the internal dashboard. We load fonts from Google Fonts, which may receive your IP address when the font files are requested. We do not currently run advertising pixels or third-party analytics trackers on this site.

4. How We Share Information

We do not share your personal information with third parties except:

With service providers who help us operate this website or deliver services to you (for example, hosting or email delivery), under obligations to keep it confidential.
When required by law, regulation, or valid legal process.
With your consent, or as necessary to provide a service you've requested.

5. Data Retention

We retain contact form submissions and related correspondence for as long as needed to respond to your inquiry, deliver services, and meet our legal and accounting obligations. You may ask us to delete information that isn't required for those purposes.

6. Security

We use industry-standard measures — including encrypted transport (HTTPS) and access-controlled systems — to protect the information you share with us. No method of transmission or storage is 100% secure, but we work to keep your information protected.

7. Your Rights

Depending on where you're located, you may have the right to request access to, correction of, or deletion of your personal information, or to ask how it's being used. To make a request, contact us using the details below and we'll respond as promptly as we can.

8. Children's Privacy

This website and our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from anyone under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The "Last updated" date at the top of this page shows when it was last revised.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at support@firmtech.biz or (534) 356-3741.